“User experience (UX) involves a person’s behaviors, attitudes, and emotions about using a particular product, system or service,” according to
With growing access to online learning and the adoption of school models that blend the best of online and face-to-face learning, there is growing attention to what could be called the learner experience (LX)—how students interact with the new blended instantiation of school.
defines blended learning as a formal education program in which a student learns:
- at least in part through online learning, with some element of student control over time, place, path, and/or pace;
- at least in part in a supervised brick-and-mortar location away from home;
- and the modalities along each student’s learning path within a course or subject are connected to provide an integrated learning experience.
This definition outlines a personalized high-agency experience. More broadly, a quality learner experience would include at least these 10 characteristics:
- Daily engagement in powerful learning experiences;
- Culture, policy and tools that support quality work products;
- 24/7 access to an Internet connected device (or devices);
- Modern customizable user interface with seamless movement between applications;
- Achievement recognition and data visualization tools that guide/motivate progress;
- Flexibility in learning path and pace;
- Effective academic support systems;
- Sustained advisory relationship including college/career awareness and guidance:
- Positive physical environment that supports learning experiences; and
- Meaningful and healthy extracurricular activities
What would you add/modify for a positive learner experience?